Course overview

Phone Conversion Coaching
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What's included?

Video

20 videos

Text material

8 pages

Resources

6 sample calls

Assessments

1 test

Certificates

1 certificate

Channan Cassella

Patient Communication Coach
ABOUT CHANNAN
Channan Cassella has taught thousands of dentists, front desk team members, and other practice leaders how to schedule 80 percent of their new patient callers, reduce no-shows, and boost patient retention. Her 10+ years as a communication coach and training professional include over 5 years spent specifically working in dental with companies like Aspen Dental.